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Delta Plus News Delta Plus: tailor-made support for our customers

Delta Plus: tailor-made support for our customers

Worker safety is Delta Plus' raison d'être. That's why we offer users of our personal protective equipment personalised support. Nicolas Mercier, Key Account Manager at Delta Plus, explains the objectives and benefits of this approach.
 

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Delta Plus: tailor-made support for our customers

Worker safety is Delta Plus' raison d'être. That's why we offer users of our personal protective equipment personalised support. Nicolas Mercier, Key Account Manager at Delta Plus, explains the objectives and benefits of this approach.
 

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Experiencia

Delta Plus: tailor-made support for our customers

Update 06.01.25

Delta Plus implements a personalised support approach for its customers: what does it involve?

Nicolas Mercier:

 

This support is based on a workstation audit followed by product recommendations made by Delta Plus teams to end-user customers.
The aim is to work with them to think about how they work internally:

  • How do their teams work?
  • How do they use personal protective equipment, when, in what environment, to deal with what risks?

 

All this data is essential, because the world of PPE is highly standardised. The aim is to help our customers choose the right PPE, taking into account the quality of the standards, the technical features and the comfort expected.
 

Is this approach aimed at any company that uses PPE? And does it concern all types of PPE?

Nicolas Mercier

 

‘Of course. All sectors of activity (industry, construction, agriculture, energy, etc.) are concerned. We often implement this approach with our key account customers, but not only.
We can provide this support for any type of protection, across our 5 main product families:

  • head protection
  • body protection
  • hand protection
  • foot protection,
  • fall arrest systems and collective protection.


For example, a user customer may contact us because he has a new production line where there is a significant risk of cuts. They are looking for the most suitable cut-resistant gloves. We are in particular demand for category 3 PPE (link to article on the different categories of PPE), which protects against a mortal risk. In this case, the company is extremely vigilant and wants to be sure that it has the most suitable and effective PPE ‘.
 

In practice, how does a workstation audit work in a company ?

Nicolas Mercier

 ‘Initially, the audit is either proposed by Delta Plus or carried out at the request of a company facing a particular problem.


We go to the workplace, to the users, to observe in real conditions and in detail how the operators work and what risks they face. We talk to the health and safety engineer and the operators present. Together, we determine what standards the PPE must meet.
At the end of this audit, we draw up a list of risks and recommend the Delta Plus products that are best suited in terms of technical features and operator comfort’.

 

How important is this approach for PPE users? And for Delta Plus?

Nicolas Mercier : 

PPE users could ask their distributor for advice, but the best level of expertise is still in the hands of the manufacturer.
For Delta Plus, this approach means we can stay in touch with the field and respond as effectively as possible to the specific requirements of each user. It's also a way of understanding the changing needs of the market and designing innovative PPE.

 

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Contact our Delta Plus experts for tailor-made support in choosing the right PPE for your business activities and workstations .
 

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